Lloyds Bank scam warning over text scam

Fraud victim finds it hard to trust anyone after falling for scam

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Twitter user @youngy2mark got in touch to send the bank a screengrab of a suspicious text message they had received. The message came from a sender called “International Call” and the recipient told Lloyds in their tweet: “I assume this is a scam message”.

The fake message read: “Hello Mr [name removed], Lloyds Bank would like to know what you think about the emails we send you. Please tap the link to access our short survey. https://linksurvey.uk/ULcEYS9.”

A representative of Lloyds replied to the Twitter user to ask if they could find out the number from which the message had been sent, and asked if they had an email address registered with the bank.

The Twitter user responded: “All it said was international call… yes you have my email address…this was sent via a text.”

Fraudsters often send messages like this with links to fake websites they control, where they encourage victims to input personal and banking information.

Lloyds replied to confirm the message was fake and urged the person to report the incident to their phone provider.

The bank said: “Thanks for confirming this. This certainly looks like a scam, please delete the text without clicking on the link.

“You can also report this to your service provider by marking the option ‘Report as scam’ or equivalent on your phone.”

The Twitter user responded to say they had followed the bank’s recommendation and deleted the message “straight away”.

Lloyds recently warned people on Twitter about the risks of sharing personal information online.

The bank posted on Twitter to alert people to the ploys scammers use to get people to hand over their data, using the popular HBO programme House of Dragons as an example.

The bank attached an image to the tweet which urged people to be wary of scams “posing as games”. The image attached asked the question “What’s your Targaryen name?”

The image stated that it would be a person’s mother’s maiden name and the name of their first pet.

Posts like this serve as a way for fraudsters to harvest personal details commonly used by Britons as security answers for online banking.

If a scammer gains access to someone’s account, they may pretend to be the person and will often ask friends and family for money or banking details.

These types of posts come up frequently as legitimate companies use them as a way of trying to increase the engagement on their brand’s social media page.

One popular post is to ask a fun, nostalgic question. An example of a typical question is what was your first car.

Posts like this can sometimes get thousands of comments with social media users sharing their results.

The bank warned: “What you share on social media can be seen by lots of people. So keep important details private to stop them being used by others.”

The warning came as part of the bank’s campaign to educate the public on how scammers can use social media to steal personal information.

In another tweet, the bank said: “Fraudsters can try to find info about you online. It could help them access your accounts, or win your trust on a scam call.”

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