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Fraudsters are using AI technology to clone people\u2019s voices and trick people into sending over money.<\/p>\n
Graham Smith, head of customer success at cybersecurity specialist OryxAlign, told Express.co.uk\u00a0scammers use the latest technology to clone a person\u2019s voice and lure them in.<\/p>\n
He said: \u201cAI-based voice scams could range from bots that approximate an accent and can intelligently respond to questions in real-time, to fully fledged voice-spoofing, where the scammers use samples of a person\u2019s real voice to mimic them.<\/p>\n
\u201cCombined with generative AI tools like ChatGPT, these kinds of scams would be almost impossible to discern from the real thing.\u201d<\/p>\n
In 2019, the CEO of a UK-based energy firm was scammed into transferring \u20ac220,000 (\u00a3191,000) to scammers, as he thought he was talking to the firm\u2019s German parent company.<\/p>\n
READ MORE <\/strong> Martin Lewis urges savers to look at \u2018jaw dropping\u2019 accounts paying 6.2%<\/strong><\/p>\n The scammers even managed to replicate his boss\u2019 slight German accent and his particular intonations.<\/p>\n Mr Smith warned a lot of employee training around scams is based on phishing attacks rather than the risk of a spoofed phone call.<\/p>\n He explained: \u201cThese courses help you to spot a fake email from your boss but may not have a focus on voice scams.<\/p>\n Don’t miss… <\/strong> We use your sign-up to provide content in ways you’ve consented to and to improve our understanding of you. This may include adverts from us and 3rd parties based on our understanding. You can unsubscribe at any time. More info<\/p>\n \u201cGiven the rise of remote and hybrid working, this is even more important, as we may not even be in the same building or country as the person supposedly calling us.<\/p>\n \u201cThis means we have no way of physically checking-in with them to verify requests for things like money transfers or purchases.\u201d<\/p>\n He said an important thing for companies and individuals to do is make sure other aspects of their cybersecurity are strong.<\/p>\n The expert said: \u201cOf the few we\u2019ve seen, they are almost always combined with other conventional data breaches to gain access to a customer\u2019s account and personal details.<\/p>\n \u201cThis is where conventional cybersecurity approaches can help to prevent criminals from laying the groundwork for eventual voice attacks.\u201d<\/p>\n Voice scams can also be used in banking as part of identity theft to take over a customer\u2019s account, or for payment fraud to imitate a person to authorise a payment.<\/p>\n Mr Smith also warned against relying on antivirus software as most programmes are only 25 per cent successful and are usually designed to protect a particular device rather than a whole network.<\/p>\n For the latest personal finance news, follow us on Twitter at @ExpressMoney_.<\/b><\/p>\n![](\"https:\/\/cdn.images.express.co.uk\/img\/dynamic\/23\/590x\/secondary\/AI-scam-phone-call-4973240.jpg?r=1695395715129\")
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