<\/p>\n
South East Water has reported pre-tax losses of \u00a318.1million for the six months to the end of September after supply interruptions over the summer.<\/p>\n
Costs for the firm surge over the half-year period as it paid out \u00a33million because of supply issues over the summer. This included \u00a31.5million in compensation and \u00a3700,000 for providing bottled water to households and customers.<\/p>\n
South East Water imposed a hosepipe ban earlier this year, blaming more people working from home for ramping up demand and “testing” its infrastructure.<\/p>\n
Ofwat launched a probe into the firm in November, saying that “too many customers have been failed too often” by the supplier.<\/p>\n
South East Water is currently the worst performer for water supply interruptions in England and Wales, according to Ofwat.<\/p>\n
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Figures on the South East Water website show demand for water in the monthy of July peaked on July 17, with customers needing 675 million litres of water.<\/p>\n
Information on the group website about the issues over the summer states: “Pumping water to customers on higher ground can be particularly challenging, especially when demand is very high.<\/p>\n
“That\u2019s because the pumps need a minimum amount of water in the storage system to work effectively. It can be difficult to keep the levels high enough when water is going out very quickly.<\/p>\n
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<\/p>\n
“We know it\u2019s extremely frustrating to be without tap water whatever the weather – and more so when it\u2019s hot and we need to keep hydrated and cool.<\/p>\n
“That’s why were continually making improvements to our facilities and pipes, and working to reduce leaks across our network.”<\/p>\n
The supplier was hit with \u00a312.7million in losses a year before the most recent reported figures for the company performance.<\/p>\n
<\/p>\n
Another supplier struggling to keep its head above water is Thames Water, which suffered a fall in pre-tax profits to \u00a3246.4million in the six months to September 30.<\/p>\n
Revenues increased 12 percent to \u00a31.3billion but the company forked out a record \u00a31billion on improvements to its network.<\/p>\n
Auditors of Thames Water’s parent company previously warned it could run out of money by next April if shareholders do not pump in more cash.<\/p>\n
For the latest personal finance news, follow us on Twitter at @ExpressMoney_.<\/b><\/p>\n
Source: Read Full Article<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"